Shipping Policy

At Kinetic Autoworks, we’re committed to getting your performance parts delivered accurately, quickly, and safely. Please read the policy below to understand our shipping process, timelines, and conditions.


PROCESSING & FULFILLMENT TIMES

  • Most in-stock orders are processed within 1–2 business days

  • Processing times may vary depending on inventory location, order volume, or product type

  • Orders placed after business hours or on weekends will begin processing the next business day

Note: Some products ship directly from the manufacturer or distributor. You may receive your order in multiple shipments.


SHIPPING METHODS

We offer standard and expedited shipping options at checkout. Carriers may include:

  • UPS

  • FedEx

  • USPS

  • Freight carriers (for oversized items)

Shipping timelines are estimates and begin after your order has been processed and shipped.


SHIPPING LOCATIONS

We currently ship within the continental United States. For shipments to Hawaii, Alaska, or international destinations, please contact us directly before ordering to confirm availability and pricing.


ADDRESS ACCURACY & DELIVERY ISSUES

Please ensure your shipping address is accurate at checkout. Kinetic Autoworks is not responsible for delays, lost packages, or fees resulting from:

  • Incorrect or incomplete shipping addresses

  • Missed delivery attempts

  • Unclaimed shipments returned by the carrier

If a package is returned to us due to non-delivery, reshipping fees will apply.


FREIGHT & OVERSIZED SHIPMENTS

Some products (e.g., body kits, hoods, large exhaust systems) require LTL freight shipping. These shipments:

  • Will be delivered curbside and require a signature

  • Should be inspected upon delivery—please note any damage on the Bill of Lading before signing


DAMAGED OR MISSING ITEMS

If your shipment arrives damaged or incomplete:

  • Report it to us within 24 hours of delivery

  • Take photos of all damage and retain packaging

  • Contact our support team at support@kineticautoworks.com

We’ll assist you in filing a claim with the carrier and finding a resolution.


MADE TO ORDER & SPECIAL ORDER PRODUCTS

Products designated as Special Order or Made-to-Order may have extended lead times. These will be noted on the product page or communicated after purchase. These items are not eligible for cancellation or return once production begins.


NEED HELP?

For shipping quotes, special delivery needs, or order status questions, reach out to:

📧 support@kineticautoworks.com
📞 (443) 256-9550